SHIPPING
Unconditional free shipping on all orders within Canada.
| CANADA |
Estimated Delivery Time* |
Shipment Cost |
| Canada Post Lettermail Eco-Friendly Package |
1-14 Days |
FREE |
| Canada Post Expedited Parcel (Trackable) |
1-7 Days (W/ Gift Wrap) |
$9.90 |
| Canada Post Xpresspost (Trackable) |
1-2 Days (Guaranteed W/ Gift Wrap) |
$14.90 |
Free Shipping across US on orders over $20.
| U.S. |
Estimated Delivery Time* |
Shipment Cost |
| Canada Post Airmail (USPS, Non-Trackable) |
5-8 Days |
$7.80 |
| Canada Post Airmail (USPS, Trackable) |
5-8 Days (W/ Gift Wrap) |
$9.75 |
| Canada Post Xpresspost (Trackable) |
2-3 Days (Guaranteed W/Gift Wrap) |
$24.90 |
* Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination.
We are located in and ship from Edmonton, Alberta. Our products (excluding customized items) are shipped within 24 hours after receiving your order confirmation e-mail. Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation. If you need any assistance with your order, please contact us immediately at help@leylametedesignstudio.com. We will not be able to make changes to your order after it has shipped. Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
To return your product, you should mail your product to: 14835B Riverbend Road Northwest, Edmonton, AB, CANADA T6H 5A9. You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance.
INTERNATIONAL SHIPPING & RETURN POLICY
Prices are shown in Canadian Dollars. For conversion, we recommend using a currency converter. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for international shipments cannot be marked as a gift or with altered prices.
To return your product, you should mail your product to: 14835B Riverbend Road Northwest, Edmonton, AB, CANADA T6H 5A9. You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance.
Easy Return: Please use our RETURNS PORTAL to return your item to us.